1. You agree that after a successful payment you will not file any disputes or claims with payment aggregators.
2. Refunds for orders are made only to the details from which the payment was received (bank card or e-wallet)
3. You can submit a request for a refund within 24 hours from the moment of ordering/replenishing the balance
4. In case of suspicious or fraudulent actions, access to the site and server may be suspended, and the refund may be denied.
5. Refunds are possible upon user's request to the website support service in their personal account https://warfrey.eu/cp/tickets or on the forum https://forum.warfrey.eu/.
6. Refunds are made to the payment system selected by the user.
7. We are not responsible for the commission of payment aggregators, but we notify the user about possible commissions when withdrawing funds from the account.
8. A refund may be denied if the user has violated the rules of the server or site.
9. A refund may be denied if the user has performed any actions with the received game currency that was issued as compensation for donations.